Privacy Policy

Pitagoras Dental ("Pitagoras," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pitagorasdental.com and use our services, including Pitagoras Guided Surgery System, Pitagoras Live, educational courses, and related digital platforms.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, enroll in a course, request a service, or contact us, we may collect:

• Full name and professional title
• Email address and phone number
• Dental practice or clinic name and address
• Professional license or registration number
• Billing and payment information
• Account credentials (managed securely via our authentication provider)

1.2 Information Collected Automatically

When you access our website or services, certain information is collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and screen resolution
• Cookies and similar tracking technologies (see Section 6)

1.3 Clinical and Technical Data

If you use Pitagoras Guided Surgery tools, Pitagoras Live sessions, or upload files for surgical planning, we may process clinical imaging data, planning files, and session recordings. This data is handled with the highest level of care and in accordance with applicable healthcare data regulations.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, maintain, and improve our guided surgery systems, live consulting, courses, and digital solutions.
• Account management: To create and manage your user account, process enrollments, and handle billing.
• Communication: To send service-related notifications, respond to your inquiries, and provide customer support.
• Improvement and analytics: To analyze usage patterns, improve user experience, and develop new features.
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR) and equivalent frameworks:

• Contractual necessity: Processing required to fulfill our agreement with you (e.g., providing services you requested).
• Legitimate interest: To improve our services, ensure security, and communicate relevant information.
• Consent: Where you have given explicit consent, such as for marketing communications or cookie tracking.
• Legal obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Trusted third parties that help us operate our platform, including cloud hosting (e.g., AWS, Vercel), authentication (e.g., Clerk), payment processing, and analytics providers. These providers are contractually bound to protect your data.
• Professional partners: If you participate in collaborative clinical sessions (e.g., Pitagoras Live), limited data may be shared with other participating dental professionals as necessary for the service.
• Legal requirements: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Pitagoras Dental, our users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to continued privacy protections.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not offer the same level of data protection. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on adequacy decisions, to ensure your data remains protected.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for the website to function correctly (e.g., authentication, language preferences).
• Analytics cookies: Help us understand how visitors interact with our site so we can improve it (e.g., Vercel Analytics).
• Functional cookies: Remember your preferences and settings to provide a personalized experience.

You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized. Specific retention periods vary depending on the type of data and the applicable legal or regulatory requirements.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure development practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal retention obligations.
• Restriction: Request that we limit the processing of your data in certain circumstances.
• Portability: Receive your data in a structured, commonly-used, machine-readable format.
• Objection: Object to data processing based on legitimate interests or direct marketing.
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within the timeframe required by applicable law.

10. Children's Privacy

Our services are designed for dental professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by providing additional notice (such as an email notification or a banner on our website). We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: